Back in the old days, Rife machines were much more delicate, and fairly temperamental. To illustrate just how extreme this could sometimes be, the JWLABS Model B always had a grounded binding post, and instructions that explained how to ground the machine using a wire bolted to a garden spade. The wire was inserted into the binding post, and the spade was pushed into the thoroughly watered soil.
Today we laugh that such a measure would be necessary. Of course, Model B had a huge power supply transformer and a couple of vacuum tubes that operated at around 350 volts, so if the building ground was overloaded or at all faulty, the unit would not have enough ground contact to operate properly. It was a common problem. Sometimes the user would have to call in the electric company or a contractor to correct a faulty house ground.
Model B machines were a lot more complicated, and had a lot more components that were subject to damage and failure. When a customer reported a problem with the machine, the list of things we had to cover over the phone for troubleshooting was extensive. We had to confirm that the machine was truly not operating properly before it was returned for replacement under warranty, .
Today, JWLABS Model machines do not require any high voltage components, so the entire circuit can operate on 6 volts DC/battery power. And there’s a lot less to go wrong. But there’s never a dull moment when it comes to troubleshooting.
The most commonly reported failure on any Model A is no output.The most common reason for this is that the volume of the media player is not set high enough for Model A to “hear”. We don’t get many machines back, but nine out of ten Model A machines that are returned due to no output, have nothing wrong with them.
For most people that might seem silly or ridiculous; but it’s not, it’s serious. Most folks have no problem understanding this. Our users are not most folks, however. Many have critical needs, and rely heavily on their JWLABS Model A machine daily, just to get by. For some, overcoming simple problems can be a challenge. For a small percentage of users, regular one-on-one reviews of the basic operation of the machine are essential because they forget, and lose their instructions (CDs, manuals and/or support web sites).
Even for some completely competent folks, 
connecting the machine to a media player is just too busy, and involves too many wires for them to be comfortable, like when they use it in the car. Doesn’t seem like much to insert an input cable and press play; but for some, its just not simple enough to make it as easy as they would prefer.
We will be working on that.
For now, JWLABS Model A-1 (Live Wires) is a simpler device that we hope will satisfy some of the folks who find the A-3 at times, too complicated and too cumbersome. It’s great as a stand-alone device; and for the more adventurous, it will serve as an extraordinary performance package when paired with the Model A.
Learn more about Model A and LiveWires here:
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